“Folksonomies” – what are they and how can it help you?
A new trend in web site marketing is called – Viral Marketing. One method of Viral Marketing is the customer experience called “tagging” or “folksonomies” (short for folks and taxonomy) has appeared over recent years. Tagging is influential because consumers are creating an interest structure for online content. Folksonomies not only enable people to file away content under tags, but, even more cool, share it with others by filing it under a global taxonomy that they created.
Here’s how tagging works. Using sites such as del.icio.us – a bookmark sharing site – and Flickr – a photo sharing site – consumers are collaborating on categorizing online content under certain keywords, or tags. Even my site, wowebz.com has it implemented for customers to use.
For instance, an individual can post photographs of their car on Flickr and file it under the tag “My Car”. These images are now not only visible under the individual user’s My Car tag but also under the community My Car tag that displays all images consumers are generating and filing under the keyword. Right now Flickr has more than 3,500 photos that are labeled “My Car”
Tagging is catching on because it is a natural accompaniment to search. Type the word “blogs” into Google and it can’t tell if you are searching for information about how to launch a blog, how to read blogs, or just what. Large and small sites alike are already getting on to the folksonomy bandwagon. They are rolling out tag-like structures to help users more easily locate content that’s relevant to them.
Although tags are far from perfect or precise, marketers should, nonetheless, should be using them to keep a finger on the pulse of their customers. Start subscribing to RSS feeds to monitor how consumers are tagging information related to your product, service, company or space. These are living focus groups that are available for free, 24/7. Folksonomy sites can be also be carefully used to unleash viral marketing campaigns – with a caveat. Marketers should be transparent in who they are, why they are posting the link/photos and avoid spamming the services.
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